Help Centre

Find straightforward answers about how TicketRobin works, where alerts come from, how notifications are sent, and the key billing details.

FAQs

Quick answers about alerts, trackers, guarantees, and how TicketRobin fits into the buying flow.

See which ticket vendors and resale platforms are live today and how to interpret platform status.

Understand email vs WhatsApp alerts, plan speed differences, and what happens after a match is found.

Read the current money-back guarantee guidance and the difference between Event Trackers and Monthly Plans.

If you don’t see your question here, just drop us an email and we'll be happy to help you!